"Very entertaining with solid content!" That's what audiences all over America are saying about Cherie Cross and Judy Bailey's dynamic keynotes. They understand the best way to learn is to make it fun…make it relevant and make it make sense! And this they do! Ms. Cross and Ms. Bailey have an entertaining style that will keep your audience captivated, laughing and motivated to make changes where changes are needed.

Featured Keynote Topics

Attitude Audit
Real Leaders Wanted: Please apply within
How to separate Yourself from 95% of the Competition
You've Got One Shot at it
Maintaining Life Balance

"Attitude Audit"
Everyone needs this one at least once a year! Our attitudes (good or bad), impact everything we say and do - and most of all the bottom line. In this powerful keynote we examine our attitudes from three perspectives: our attitude about ourselves (i.e. self esteem), our attitude about our jobs (an enthusiasm check-up), and thirdly, our attitude toward other people (customers, co-workers, employees). The reality is we cannot hide an attitude…it just sticks out all over us. So the question is…what kind of an attitude are we communicating? We end this keynote on an inspirational high as we share the "greatest secret of success in all ventures" (from Og Mandino), which sums it all up in one word.

"Real Leaders Wanted: Please apply within"
Today's leaders understand you cannot motivate anyone! It's all about creating conditions where positive motivation can happen. It's helping people to discover their own potential and destiny. In this profoundly important keynote address, you will discover the traits that characterize true leadership that supports long term results and turns ordinary people into extraordinary men and women. Join us in discovering the "Leader Within" and come away from this stimulating address re-energized and ready to make a difference in the lives of the people you supervise. 

"How to separate Yourself from 95% of the Competition"
Getting new customers is one thing…keeping them is another! In this informative and challenging keynote, you will learn why customers stop doing business with a company or organization, and what to do to avoid these death traps. Customer Service is NOT the answer. The answer is EXCELLENCE…it's going beyond what's expected….to what's possible…it's all about "wowing" them! You'll learn why it's important to "break it" even if it's not broken, and the secrets of what it takes to separate yourself from the competition by creating loyal customers who are - not just satisfied - but delighted!

"You've Got One Shot at it"
What is the secret to getting from where you are today to where you want to be tomorrow? What does it really take to change your current situation? In this extremely motivating address the goal setting myths are dispelled and in its place, you will learn practical, realistic steps to reaching your true potential. You'll learn what self-empowerment is …why depending on other people for your happiness is a formula for disappointment, how to accept responsibility for your current situation and find the courage to take action and "MAKE THINGS HAPPEN!"

"Maintaining Life Balance"
It's a juggling act!! How do I maintain a balance between personal well-being and professional success? How do I take care of business, and all the other people in my life who are needing of my attention? How do I please everyone? And how do I take care of ME? These are valid concerns for the working professional in today's "white water" environment in which we all live and work. The one, simple (yet hardest to do) skill we all need to learn is how to say "No"….set limits and "let go" of trying to do it all!! This down-to-earth keynote touches on vital issues that sap our energy, render us ineffective and cause "burn out." Is there a light at the end of the tunnel? YES!!! In this practical keynote, we will give hard answers to hard questions…all you need to do is bring the courage to put them into action!


All keynotes are 60-90 minutes in length. Created on Power Point. Handouts are given for selected topics.

Fees: upon request